Monday, March 22, 2010

AVERAGE SALESPERSON IN COLOMBIA

Based on the four variables of the reading Leadership behavior and organizational commitment: A comparative study of American and Indian salespersons, I am going to describe and place my points of view of an average salesperson in Colombia.

the organizational commitment, according to McGee (1987) is divided in two categories affective commitment and continuance commitment, in my point of view an average colombian salesperson has a lot affective commitment when is working for a compny because they accept the organization's goals and values, more than continuance commitment because even though the employees accept the organization values they are always looking for a better job even if they are happy en the company.

If a worker want to keep its job and be outstanding in colombia, he must has a leadership behavior, in my opinion the colombian people like to work individual because they like to be recognized and highlighted for its jobs.

In the role stress we have consider, the role ambiguity and the role conflict, the first one represent the power or authority that an employee has to preform a task or the information that he has to do something , i think that this role in colombia is not very frecuently because we can see most of the salesperson has the power of bargain, that is an important task of the role ambiguity ; I consider the role conflict in colombia doesn't apply because there are lot respect for the managers and customer.

Finally the cultural factors are divide two: the individualism as I said before is very common in colombian people because everybody want to shows its capacities to be recognized and congratulated for its jobs, in the other hand, in the power distance the employees somethimes doesn't like to follow rules instead they like to do what they concider the best to do because they think they don't need a boss to tell them what to do.
References:
  • Agarwal,Sanjeev; DeCarlo Thomas E; Vyas, Shyam B, (1999) Journal of International business studies, vol 30, Leadership behavior and organizational commitment: A comparative study of Aamerican and Indian salespersons.
  • Image: www.cpamanagement.blogsport.com/2010/02/easy-sell.html

2 comments:

  1. Carolina, I think you are doing a Good Job. Remember you can use other information that you think might be related to what we are studying during the lectures.

    ReplyDelete
  2. Gina, thank you for your comment I will take your advice.

    ReplyDelete